Terms of service

PRICE-MATCH GUARANTEE

See it cheaper somewhere else? HorseWits strives to match any lower published price item both online and in-store. Simply call or email us with the price and location (i.e. website, catalog, brochure) and we will in most cases adjust the amount to guarantee you’re getting the best deal.

Unfortunately this guarantee does not apply to: Store closing prices, mail-in offers, pricing errors, offers that include financing, bundling of items, free items, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items, or items with manufacturer-controlled pricing.

PRIVACY

We take your online protection seriously, so we use the most up-to-date malware and encryption technology to ensure our site is 100% secure and our customers can shop confidently. HorseWits will never sell or share a customer's address, phone number, email address or any other personal information. The information you provide to HorseWits.co will be used for the sole purpose of getting orders processed and shipped. Mail of any kind will be limited after the purchase is complete. Still, if at any time you would like to cease online communication, an unsubscribe button is located at the bottom of all promotional emails. 

TERMS OF USE

By using HorseWits.co, including logging into an already created account, creating a new account, or placing an order, you have agreed to the terms of use stated below. In rare cases, an online purchase could require additional paperwork. By completing a purchase you have agreed to comply with and provide the additional information necessary. If any of these requirements are not met, be advised your order could be delayed or cancelled. Age requirements may vary depending on the products you are trying to buy.

POLICY

By using HorseWits.co you are agreeing not to use any available content that would or potentially violate any copyright, trademark, patent, etc. or anything unlawful, harassing, abusive, etc.. The user has also agreed not to use this website to violate the law in any way, whether intentional or unintentional. You also agree not to upload or spread any computer viruses, or any software intended to damage or alter the functionality of HorseWits.co in any way.

ONLINE CUSTOMER ACCOUNTS

Guest Shoppers are not permitted. To take full advantage of your online experience, HorseWits.co requires that you register for an account before completing a purchase. By submitting your information, you agree that the information provided is accurate and will be updated if changes occur. You also agree that no laws are being violated by your use of the site.

CUSTOMER COMMUNICATION

Our Customer Service Representatives and Sales Associates communicate with customers in multiple ways. By calling, emailing, or contacting us via social media platforms, you are giving consent to receive communication from us in this same way. All phone calls and email communications will be available for reference during future communication. Social media interactions are not currently stored on customer files. 

INTELLECTUAL PROPERTY RIGHTS

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on HorseWits.co are registered and unregistered Trademarks of HorseWits.co and others. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of HorseWits.co.

ORDERS

HorseWits reserves the right to cancel, delay or alter any order regardless of whether a confirmation email or order number has already been provided. We reserve the right to refuse service to any customer, as well as deactivate a customer’s account at any time. Verification of certain information is required for most orders. The prices and information on our site is subject to change. If mistakes are made, we strive to get those corrected in a timely manner.

PRODUCT INFORMATION & DESCRIPTIONS

Any description of products on HorseWits.co are intended to be accurate. However, we do not guarantee that all product information is 100% correct at all times. Our HorseWits team constantly reviews the site’s content to update products that have been changed or correct mistakes. If you ever have a question about content you receive online, please get in touch with us and we will ensure you get the correct information. This will also help call our attention to misleading content so we can correct it quickly for future shoppers. Also, if you receive a product that is not accurately described on our website, or is not pictured correctly, let us know and we will initiate a return for you.

SOCIAL MEDIA

Promotions and offers given on social media (Instagram, Facebook, Pinterest, and Twitter) have been posted and approved by HorseWits. All promotions advertised will be available at HorseWits.co unless otherwise stated. Any advertising from third-party groups has not been created and approved by HorseWits, nor is it affiliated with the brand. HorseWits is not responsible for any misleading messaging from third-party advertising.

REVIEWS & USER CONTENT

HorseWits reserves the right to display user reviews on HorseWits.co and publicly display comments across all social media platforms. By leaving a comment, you are granting permission of use. If you are not interested in publicizing your questions or comments, please use a private method of contact (i.e., email or phone call).